mora Terms of Service

Using mora

mora converts audio you start recording into text and provides insertion, history and personalization features. A supported operating system, internet connection and relevant microphone/accessibility permissions are required. Recognition and automatic insertion can make mistakes; review results before sending or publishing them.

Accounts and acceptable use

Provide accurate account information and protect your sign-in credentials. You must be legally able to accept these terms, with a guardian's consent where required. Obtain the rights and consent needed to process other people's voices or information. Illegal use, impersonation, unauthorized access, bypassing usage limits and disrupting the service are prohibited.

Content and app license

You retain rights to your content and permit processing only as needed to provide, store and synchronize the service. We grant a non-exclusive right to use the app under these terms, not ownership of the app or brand's intellectual property.

Subscriptions, delivery and refunds

Paid access activates after payment verification. Pro costs ₩8,900 monthly or ₩58,800 annually in Korea; ¥1,090 monthly or ¥7,080 annually in Japan; and US$7.99 monthly or US$59.88 annually in other supported regions, with automatic renewal. Annual plans are billed in one payment. Both plans provide 10 hours per monthly usage window. Free accounts receive 10 minutes weekly. Your first payment is fully refundable when requested within 24 hours. The billing policy explains renewals, cancellation and refund conditions. Payple processes Korean payments; Polar handles the sale and payment in Japan and other supported regions.

Cancellation and account deletion

Confirm renewal cancellation on the billing page or Polar customer portal. Request account deletion at support@kitschlabs.com; after identity verification, we process it within 30 days of the request. We also arrange to stop subscription renewal. Account deletion is not itself a refund request. Legally required transaction records are retained separately.

Changes, service issues and contact

We announce material service or terms changes on the website or through your account contact before they take effect. Urgent security measures or illegal/abusive use may require restrictions. Contact support@kitschlabs.com about service non-delivery, incorrect charges or outages. These terms do not exclude mandatory consumer rights or our liability under applicable law.

Service provider

Kitsch Labs Co., Ltd. (주식회사 키치랩스) · Representative: 백지오 · Business registration: 209-88-03621

Registered address in the Republic of Korea: 경기도 성남시 분당구 불곡남로21번길 6-1, 401호